TableOS ("we," "our," or "us") respects your privacy and is committed to protecting the information of restaurant operators, staff members, and dining guests who interact with our platform at https://tableos-01.web.app/.
1. Information We Collect
We collect information in the following ways:
- Account & Registration Details: Restaurant name, manager/owner name, contact phone number, credentials, and floor zone configurations provided during registration.
- Guest Queue Information: When a host enters a walk-in party into the queue, we collect the party size, guest name, and mobile phone number for the sole operational purpose of managing the waitlist and sending SMS/WhatsApp call notifications.
- Technical & Usage Data: IP address, browser type, device information, and interaction logs collected automatically to ensure platform security and session persistence.
2. How Information is Used
We use collected data strictly to:
- Deliver, operate, and maintain table and queue management services.
- Enable real-time state synchronization across authenticated restaurant devices.
- Generate operational metrics (average wait time, table turnover).
- Comply with applicable legal obligations and resolve disputes.
3. Google AdSense & Cookies Disclosure
We may partner with third-party advertising networks such as Google AdSense to display advertisements on designated public editorial content pages (such as our educational guides).
- Google uses cookies, including the DoubleClick cookie, to serve ads to users based on their visits to this and other websites.
- Users may opt out of personalized advertising by visiting Google Ads Settings or through the Network Advertising Initiative.
- Strict Ad-Free Policy: Google-served advertisements are never placed on authenticated application screens, login pages, registration screens, floor plan interfaces, or queue management dashboards.
4. Data Retention and Security
We maintain appropriate administrative and technical safeguards to protect your data against unauthorized access, loss, or alteration. Guest queue records are retained solely for daily service records and analytics.
5. Contact Information
For inquiries regarding this Privacy Policy or data subject requests, please contact us at privacy@tableos.app or visit our Contact Page.